"We absolutely love Gordmans but we live on the opposite side of town and would love to see one go into the northeast part of Fort Wayne, IN! I GUARANTEE you that we would shop with you more often!!!!"
"The associate that rang our$300 purchase was more interested in getting his lunch break than speaking to us. We had dress slacks that he wadded into a ball and shoved into the bag . As a retired district manager for retail I was sure this person would not work in any of stores I was responsible for. What a shame that one associate could ruin a customers experience."
"Overall was pretty good and even though I didn't need assistance I was never asked if I needed help even though 2 associates did walk by me. So that could improve and more registers open but that is anywhere you go. I do love the styles except (Not everyone looks good in skinny jeans) less skinny jeans ."
"It was as I expected. Thanks."
"I just look forward to shopping at Gordmans. There isn't one in my town so I have to travel to shop here but its almost always worth it."
"I love Gordmans. I always find what i am looking for and more. I get great clothing and decor for an awesome price! Associates are always helpful, very kind and highly approachable."
"Ok, except cheek out and associates"
"love this store could spend hours just looking"
"I love this store!! Great prices and cute clothes. Also cute home decor at great prices!!"
A rep from Gordmans, Fort Wayne, IN, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”